ITruck AI (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, software, and related services.
1. Information We Collect
Information You Provide
- Name
- Company name
- Email address
- Phone number
- Billing information
- Driver information
- Operational and logistics data
- Customer and shipment information
Information Automatically Collected
- IP address
- Browser type
- Device information
- Log files
- Cookies and analytics data
- Usage statistics
2. How We Use Information
We use collected information to:
- Provide and maintain our Services
- Process transactions
- Manage customer accounts
- Improve platform functionality
- Generate analytics and reporting
- Provide customer support
- Detect fraud and security threats
- Comply with legal obligations
3. AI and Data Processing
Operational and business data may be processed using artificial intelligence and machine learning systems to provide:
- ETA predictions
- Operational insights
- Automated status updates
- Performance analytics
- Workflow recommendations
We do not sell customer operational data to third parties.
4. Sharing of Information
We may share information with:
- Service providers
- Cloud hosting providers
- Payment processors
- Analytics providers
- Legal and regulatory authorities when required by law
We do not sell personal information.
5. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no system can guarantee absolute security.
6. Data Retention
We retain information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Cookies
We use cookies and similar technologies to improve user experience, analyze traffic, and enhance platform performance.
Users may manage cookie preferences through browser settings.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Restrict certain processing activities
- Request data portability
Requests may be submitted through our website.
9. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices.
10. Children’s Privacy
The Services are not intended for individuals under 18 years of age.
11. International Data Transfers
Your information may be processed and stored in the United States or other countries where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.